Top 5 Best Debt Collection Agency in Dubai

The COVID-19 pandemic has left many individuals and businesses in Dubai struggling with debt, making finding a reliable debt collection agency more important than ever.

This article will offer a comprehensive look into Dubai’s top debt collection agencies, evaluating criteria such as performance, professionalism, customer service quality, and ethical practices that should be considered when selecting one.

We will also highlight potential risks associated with hiring the wrong type of agency or those who don’t have your best interests at heart.

Ultimately, selecting the right company for your needs is essential to recover any outstanding debts owed by customers or clients successfully.

Overview of a Debt Collection Agency

Debt collection agencies are companies that specialize in the retrieval of unpaid debts.

Creditors often employ them to recuperate the money owed by individuals and businesses who have failed to fulfill their loan or credit responsibilities.

In Dubai, these organizations must adhere to regulations set forth by the Dubai Financial Services Authority (DFSA), which manages all financial services providers within the Emirate.

The Purpose of Debt Collection Agencies

Debt collection agencies provide an essential service to the financial system by helping creditors receive their owed payments.

These organizations use a range of tactics, such as telephone calls, written correspondence, and legal action, to reclaim debts that have gone unpaid.

Using these methods, debt collection agencies help reduce losses for creditors caused by delinquent borrowers.

The Importance of Choosing the Best Debt Collection Agency in Dubai

Selecting a reliable debt collection agency is essential for several reasons.

First, it can increase the probability of recovering outstanding debts.

A competent debt collection company will possess the skills and resources to trace delinquent customers and reclaim their dues.

Second, opting for a reputable and effective service provider can also protect your corporate image.

Debt collectors using unethical or unlawful practices may harm your business’s reputation leading to financial losses or legal consequences in extreme cases.

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Lastly, settling on an appropriate partner could save time and money from being spent by you on this task alone.

Instead, it allows you to focus more on other aspects of running your business while avoiding costs related to debt recovery activities.

Factors to Consider When Choosing the Best Debt Collection Agency in Dubai

When choosing a debt collection agency in Dubai, businesses and individuals should take into account various elements.

These include the experience and reputation of the agency, services provided, adherence to legal regulations, communication, customer service quality, and fees and charges.

1. Experience and Reputation of the Agency

When choosing a debt collection agency, it is essential to consider both their experience and reputation.

An experienced and reputable company will have an increased chance of recovering the debts owed successfully.

Experience can be especially beneficial in difficult cases such as international debt recovery, whereas good standing reflects that particular agency’s professionalism and ethics.

Therefore, having a proven track record for success should be taken into account when selecting which firm to use.

2. Services Offered by the Agency

When selecting a debt collection agency in Dubai, it is important to understand the specific services offered.

Some agencies specialize only in commercial debt recovery, while others offer a wider range of services, including debt recovery, consolidation, and management.

Depending on your needs, choose an agency that offers the best option for you or your business.

3. Legal Compliance

When selecting a debt collection agency in Dubai, ensuring the organization complies with all applicable laws and regulations is essential.

This includes those concerning debt collection practices, data protection, and consumer protection.

Businesses and individuals should confirm that the agency holds a Dubai Financial Services Authority (DFSA) license.

Such licensing indicates they meet certain quality standards and authorization to conduct their activities within the Emirate.

4. Communication and Customer Service

Excellent customer service and communication skills are paramount when working with a debt collection agency.

The team should be professional, polite, and able to communicate effectively with the debtor and the creditor.

Furthermore, they must give regular updates on recovering any outstanding debts.

For this reason, businesses or individuals looking for an agency should ensure they have a good track record in terms of providing great customer service and effective communication.

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5 . Charges

Debt collection agencies in Dubai offer different fees for their services.

Knowing the costs associated with each agency before selecting one is important, as this can vary significantly from provider to provider.

Generally, they will take a percentage of the debt owed after collection.

Alternatively, you may have to pay an upfront flat fee for access to certain providers’ services, which could increase depending on how much money is owed or if any additional risks are involved.

Businesses and individuals should always choose an agency that provides clear information about its fees and offers competitive rates.

Refer to the table below for an overview of the average costs incurred by top debt collectors in Dubai.

  1. Commission fee(25% to 50% of the debt owed)
  2. Admission fee(5-10% of the debt)
  3. Other fees (risk, litigation, and more)- (Additional 15% to 20% of the debt owed)

Debt Collection Agencies in Dubai

After considering the factors mentioned earlier, we have determined the best debt collection agencies in Dubai to be:

1. Dubai Debt Recovery

Dubai Debt Recovery is a debt recovery firm that offers cost-effective services to its clients.

Their goal is to provide the best solution for their financial management needs and competitive rates and quotes compared with other firms in Dubai.

Moreover, they specialize in managing their client’s finances, such as debt collection, credit settlements, and debt management.

They have lawyers who work on behalf of the debtor at all times.

Plus, they operate 24/7, so people can get fast solutions for all matters concerning debts or credits.

Their services are simple but effective, which may be ideal if you’re looking for straightforward ways out of your current situation.

Whether this will meet your expectations or not depends entirely upon you!

2. Dubai Advocate

For over 25 years, Dubai Advocate has been providing debt collection services in the UAE and beyond.

With an impressive track record of over 25,000 successful cases, they are experts at amicable settlements and arbitration for unpaid debts.

Their reputation extends across North America, Europe, Australia, and the UK, with a network of lawyers specialized in collections through their partner firm Ask The Law.

Although open only four days a week.

3. Fort Equity

Fort Equity is a relatively new claims recovery and debt collection company, but they have already impacted the Dubai market.

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With over 1,400 clients from major hospitals, banks, and government sectors served to date, their success speaks for itself.

Fort Equity offers services such as debt management, settlement solutions, and overall lending support, making it easier for borrowers to handle their debts.

They also provide regular updates so customers can stay informed about how far along their cases are going.

To top off this convenient service package is a staff of dedicated professionals who always strive to put customer satisfaction first.

It makes them one of the best choices when looking for reliable debt collectors in Dubai today!

4. Al Reyami Advocates

Al Reyami Advocates is a law firm with expertise in debt collection, negotiation, settlement, and dispute resolution.

Their attorneys are qualified to handle criminal and civil litigation related to debt recovery and other legal processes.

Clients can expect prompt action from Al Reyami Advocates, who will contact creditors quickly for the best possible resolution of their debts.

Furthermore, they offer customer service six days per week making them easily accessible over the phone or email if you live in Dubai or nearby cities.

5. Global Debt Collector

Global Debt Collector, based in Dubai, offers various international debt collection services to 32 countries worldwide.

These include B2B debt recovery and financial dispute resolution for businesses across the Middle East Asia, US, UK, Singapore, and Germany regions.

The agency customizes its service offerings according to each client’s needs to ensure their satisfaction with the outcome.

While primarily geared towards business debtors, Global Debt Collector does not provide services for individual debtor cases.

It is essential that businesses and individuals in Dubai select the best debt collection agency to ensure successful debt recovery.

The top agencies have proven track records of excellent customer service, transparency, and efficiency in recovering debts.

When selecting a company, factors such as the experience and reputation of the agency, services offered, compliance with legal regulations, communication processes & customer care quality, fees & charges should all be considered.

By making an informed decision on which firm to use for their needs, companies can maximize their chances of reclaiming money owed while minimizing associated costs & risks.


  1. Dubai’s Best | Best Debt Collectors in Dubai –
  2. Dubai Debt Recovery | Highest Success Rate for Debt Recovery –


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